Returns & Exchanges
At Stella & Dot, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all eligible fashion jewelry and accessories. Our goal is to ensure you feel confident and beautiful in every piece you wear.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure tracked delivery.
- 3.Pack Your Items
Place the items in their original packaging or a secure box, ensuring all tags are attached, and affix the return label to the outside.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed to your original payment method within 5-7 business days.